YOUR ULTIMATE GUIDE TO EVA AIR JAKARTA OFFICE IN INDONESIA

Your Ultimate Guide to Eva Air Jakarta Office in Indonesia

Your Ultimate Guide to Eva Air Jakarta Office in Indonesia

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Flying with Eva Air from Indonesia? The Eva Air Jakarta Office in Indonesia is your go-to destination for all your flight-related concerns. Whether you're planning a family vacation, a business trip, or a spontaneous escape, having access to a reliable airline office in your city is a game-changer. This office serves as a one-stop hub for bookings, travel modifications, flight queries, and much more.

The team at the Eva Air Jakarta Office ensures that your journey is convenient, secure, and tailored to your travel needs. By providing local support and personalized service, they bridge the gap between travelers in Indonesia and Eva Air’s international network.


Why Choose the Eva Air Office in Jakarta?

When you walk into the Eva Air Office in Jakarta, you're not just walking into an airline office; you’re entering a portal to a seamless travel experience. From customized ticket bookings to support with special services like meal preferences or medical assistance, this office is designed to make your air travel less stressful and more enjoyable.

The travel agents at the Jakarta office are equipped with comprehensive knowledge about Eva Air's services and Indonesian travel protocols, ensuring your queries are answered with accuracy and care.


Contact Details: Eva Air Jakarta Office

  • Office Address: Mega Plaza, 10th floor JL. H.R Rasuna Said Kav. C-3, Jakarta 12920, Indonesia

  • Phone Number: +62 21 5205363

  • Email: csuk@evaair.com

  • Working Hours: Monday to Friday, 08:30 AM – 5:30 PM

  • Website: www.evaair.com


Airport & Check-In Support

  • Nearest Airport: Soekarno–Hatta International Airport

  • Airport Address: Pajang, Tangerang City, Banten, Indonesia

As Jakarta's primary international airport, Soekarno–Hatta handles thousands of Eva Air passengers every year. The Jakarta office can help you with terminal directions, check-in procedures, and lounge access.


Eva Air Global Head Office Information


Services Offered at Eva Air Jakarta Office

At the Eva Air Jakarta Office, you’ll find a wide range of services that cater to both individual and corporate travelers. These include:

  • Flight Ticket Booking & Rebooking

  • Cancellation & Refund Assistance

  • Baggage Policies & Lost Luggage Support

  • Visa Documentation & Immigration Queries

  • Airport Lounge Information

  • Special Assistance Requests (e.g., mobility aids, dietary meals)

  • Group and Business Travel Coordination

  • Flight Status Updates and Notifications

  • WiFi and In-flight Entertainment Info

  • On-Ground Services like Meet & Greet, Valet Parking

By addressing these concerns locally, Eva Air improves customer satisfaction and builds lasting trust among travelers in Indonesia.


Eva Air Aircraft Fleet

Eva Air operates a modern and versatile fleet to ensure safe and comfortable air travel. Their lineup includes:

  • Airbus A320, A321, A330

  • Boeing 747, 757, 767, 777, 787 Dreamliner

  • McDonnell Douglas MD-11, MD-90

This fleet mix allows the airline to efficiently manage both short-haul and long-haul international routes with cutting-edge comfort and safety.


Top 10 FAQs – Eva Air Jakarta Office

1. Can I change my flight schedule at the Jakarta office?
Yes, you can modify your reservation in person, including changes to date, time, or destination.

2. How do I apply for special meals?
You can request meal preferences directly through the Jakarta office at least 24–48 hours before your flight.

3. What are the baggage limits for international flights?
Check with the office for cabin and checked baggage limits based on your route and fare type.

4. Is there support copyright and immigration concerns?
Absolutely. The staff can guide you through visa requirements and document verification.

5. Can I book tickets for someone else at the office?
Yes, third-party bookings are accepted with valid identification and payment.

6. Do they assist with lost baggage?
Yes, they can help track and report lost or delayed baggage and coordinate recovery.

7. Are there any local promotions or fare discounts?
Occasionally, the Jakarta office offers region-specific deals. Ask the agents about ongoing offers.

8. How can I use my EVA Air miles from Indonesia?
The office provides full support for the EVA Air Infinity MileageLands program, including mile redemption and account management.

9. What’s the best time to contact the office?
The office is open Monday to Friday, from 08:30 AM to 5:30 PM. Early mornings usually have shorter wait times.

10. Is online check-in supported for flights from Jakarta?
Yes, and the office staff can guide you through the online check-in process to save time at the airport.


Final Thoughts

When traveling with Eva Air from Indonesia, staying connected with the Eva Air Jakarta Office in Indonesia gives you a serious advantage. From expert advice and timely booking assistance to personalized service and flight support, the Jakarta office acts as your local travel ally.

Why navigate complicated airline websites and global customer service numbers when you can visit the Eva Air Jakarta Office and get the answers you need right here in your city? Take the stress out of travel and fly with confidence—start your journey with Eva Air today!

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